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Asked Questions

Frequently Asked Questions

Stay informed with our most commonly asked questions about appointments, payments, and more.

  • You can schedule an appointment by going to our booking page here or selecting the "Book Now" in the top right corner. Another way that you can schedule an appointment would be to email us at [email protected] or call us at (905) 783-8423.

  • Awesome question! Your initial assessment is a 45-minute session that consists of the consultation plus therapy.

  • Depending on the session that you are scheduled for, the duration can vary. Initial assessments are 45 minutes.

  • That's a great question! Depending on your insurance provider, you might need to obtain a doctor's referral in order to be covered by your insurance. We highly encourage you to reach out to your provider to find out if you would need one.

  • We do have a cancellation policy that requires you to do so at least 24 hours in advance. If you are unable to do so, we would need to charge you the late cancellation/reschedule fee, which is the cost of the session that you are scheduled for.

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